Welcome to Plyful. By accessing or using our website (the “Website”) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, you must not use our Website.
1. Acceptance of Terms and Use of Website
a. Eligibility: By using this Website, you represent that you are of legal age in your jurisdiction to form a binding contract. If you are using the Website on behalf of a business, you represent that you have the authority to bind that business to these Terms.
b. Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
2. Intellectual Property and Licensing
a. Ownership: All content provided on the Website, including but not limited to digital PDF patterns, garment designs, layouts, graphics, text, and logos, is the exclusive intellectual property of Plyful and is protected by international copyright laws.
b. Personal Use License: When you purchase a digital download from Plyful, you are granted a limited, non-exclusive, non-transferable license to use the file for personal, non-commercial purposes only.
c. Restrictions: You may not copy, reproduce, share, distribute, resell, or publicly display our digital products or any derivative works based on our designs without prior written consent from Plyful.
3. Purchases, Pricing, and Delivery
a. Pricing: All prices displayed on the Website are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
b. Digital Delivery Only: Plyful operates exclusively as a digital download platform. Upon successful payment, you will receive a link to download your purchased PDF files. We do not manufacture physical goods, and therefore, no physical items will be shipped to you.
4. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Plyful. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit.
5. Disclaimer of Warranties
a. “As-Is” Basis: The Website and our digital products are provided on an “as-is” and “as-available” basis. We make no representations or warranties, express or implied, regarding the Website’s accuracy, completeness, reliability, or suitability for any specific purpose.
b. Assumption of Risk: Your use of the Website is at your sole risk. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
6. Limitation of Liability
a. Indirect Damages: To the maximum extent permitted by applicable law, Plyful and its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website.
b. Total Liability: In no event shall Plyful’s total aggregate liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the total amount paid by you, if any, for accessing the Website or purchasing products.
7. Indemnification
You agree to indemnify, defend, and hold harmless Plyful, alongside its officers, directors, employees, affiliates, and agents, from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of the Website or any violation of these Terms.
8. Modifications to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior written notice. By continuing to access or use the Website after any changes have been posted, you agree to be bound by the revised Terms.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal disputes arising out of or relating to these Terms shall be exclusively submitted to the competent courts of the United Kingdom.
10. Severability
If any provision of these Terms is deemed unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
11. Entire Agreement
These Terms constitute the entire binding agreement between you and Plyful regarding your use of the Website, superseding any prior agreements, understandings, or arrangements.
Digital Download Refund Policy
We strive to provide high-quality digital downloads and want you to be completely satisfied with your experience. However, please review the following Digital Download Refund Policy carefully prior to making a purchase. By purchasing and downloading any digital products from our Website, you explicitly agree to be bound by these terms.
1. Refund Eligibility
a. Intangible Goods: Because our products are intangible and instantly delivered, we strictly do not offer refunds or exchanges for any downloaded digital products.
b. Exceptional Circumstances: Refunds will only be considered under the following exceptional circumstances:
- A duplicate purchase of the exact same digital product.
- The digital product is demonstrably faulty or materially different from its description.
- You are entirely unable to access or download the digital product due to technical failures on our end.
c. Request Window: To request an exception-based refund, you must contact us at hello@plyful.com within 14 days from the original date of purchase. We will review your request and determine eligibility at our sole discretion.
2. Refund Process
a. Issuance: If your refund request is approved, the refund will be processed and credited back to the original payment method used for the purchase.
b. Timeline: Please allow up to 14 business days for the funds to reflect in your account. Exact processing times may vary depending on your financial institution or payment provider.
3. Unlawful Use and Fraud Prevention
a. Right to Refuse: We reserve the right to deny a refund request and pursue appropriate legal action if we detect or suspect fraudulent, abusive, or unlawful use of our digital products.
b. Policy Violations: Any refund request determined to be deceptive, dishonest, or in violation of our general Terms and Conditions will be immediately rejected.
4. Modification or Discontinuation of Products
a. Product Updates: We reserve the right to modify, update, or permanently discontinue any digital product at any time without prior notice.
b. Discontinued Products: In the event a product is discontinued, we are under no obligation to provide refunds for previously purchased digital files.
5. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will become effective immediately upon being posted to this page. By completing a purchase from Plyful, you acknowledge and accept these terms.
